top of page
-
How can I place an order?You can place an order directly through our website. Simply browse our products, add them to your cart, and proceed to checkout.
-
Are your products customisable?Yes, we offer customisation options for our horse jumps and stable panels. Contact us to discuss your specific requirements.
-
What payment methods do you accept?We accept various payment methods including cash, credit/debit cards, and bank transfers.
-
Do you offer discounts for bulk orders?Yes, we offer discounts for bulk purchases. Please contact us directly for more information on bulk pricing.
-
Where are you located?We are based in Parkerville. You can contact us online through our website or our Facebook page. You can arrange a visit to view products in stock, please reach out to discuss.
-
How can I contact customer support?You can reach our customer support team through the Contact Us page on our website. We are available via phone, text and email.
-
Do you ship?Yes, we offer shipping via Australia Post for smaller orders and various couriers for larger/bulky orders. Costs and delivery times will vary based on the destination. Contact directly for a quote to deliver your order.
-
How long will it take to receive my order?Delivery times depend on your location and the availability of the products. Typically, orders are processed within 1 business day and shipped out immediately after.
-
How can I track my order?Once your order is shipped, you will receive a tracking number via email. You can use this number to track your order on our website.
-
What is your return policy?We offer a 30-day return policy on most of our training products. Items must be returned in their original condition. The stable panels are subject to a change of mind policy, please ask for further information. Product Information
bottom of page