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  • How can I place an order?
    You can place an order directly through our website. Simply browse our products, add them to your cart, and proceed to checkout.
  • Are your products customisable?
    Yes, we offer customisation options for our horse jumps and stable panels. Contact us to discuss your specific requirements.
  • What payment methods do you accept?
    We accept various payment methods including cash, credit/debit cards, and bank transfers.
  • Do you offer discounts for bulk orders?
    Yes, we offer discounts for bulk purchases. Please contact us directly for more information on bulk pricing.
  • Where are you located?
    We are based in Parkerville. You can contact us online through our website or our Facebook page. You can arrange a visit to view products in stock, please reach out to discuss.
  • How can I contact customer support?
    You can reach our customer support team through the Contact Us page on our website. We are available via phone, text and email.
  • Do you ship?
    Yes, we offer shipping via Australia Post for smaller orders and various couriers for larger/bulky orders. Costs and delivery times will vary based on the destination. Contact directly for a quote to deliver your order.
  • How long will it take to receive my order?
    Delivery times depend on your location and the availability of the products. Typically, orders are processed within 1 business day and shipped out immediately after.
  • How can I track my order?
    Once your order is shipped, you will receive a tracking number via email. You can use this number to track your order on our website.
  • What is your return policy?
    We offer a 30-day return policy on most of our training products. Items must be returned in their original condition. The stable panels are subject to a change of mind policy, please ask for further information. Product Information
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